R75 FLAT RATE SHIPPING COUNTRY WIDE//PAYFLEX NOW AVAILABLE AS A PAYMENT OPTION/

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FAQs

HOW LONG DOES IT TAKE FOR MY PARCEL TO ARRIVE?

We expect our parcels to arrive within 2-3 days of shipping!

CAN I CANCEL MY ORDER?
Regrettably confirmed orders cannot be cancelled once they’ve been processed. Once you have received your order, you can log a return.

WHAT PAYMENT METHODS CAN I USE? 

We accept payment from all major banks within South Africa. If for some reason you need to do an EFT, please email us on hello@bazookids.co.za

RETURNS

Kindly contact us via email should there be a defect with your order and we will arrange for it to be collect. Make sure to include your order number in the email! Please note we are unable to accept returns/exchanges that have been worn, laundered or damaged by the customer.

I RECEIVED A FLAWED ITEM, WHAT DO I DO?
We apologize in advance in the unlikely event this has happened to you. We take utmost care to make sure all our garments are 100% perfect, but mistakes happen. Please email us and we will do our best to fix the situation!

CARE AND QUALITY CONTROL

We always recommend running a delicate cycle to wash any of your little munchkin's clothes, as well as washing on cold to prevent running on colours.

WHAT ARE YOU LOOKING FOR?

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HERE TO HELP

Have a question? You may find an answer in our FAQ's
But you can also contact us:

Instagram: @bazoo_za

Mon-Fri: 8:00am - 5:00pm

 Send us an email

SHIPPING

 Shipping is R75 flat rate, but keep an eye out on our Instagram for regular promo codes. Orders over R1000 qualify for free shipping, whoop whoop!

PAYMENTS
Accepts the following payment methods:

 We accept all major South African bank cards

 EFT: Pop us an email if you'd prefer to EFT

RETURN POLICY

 Within 7 days of receipt of your order, Contact us with your order number and details of the items you wish to return or exchange - returns for wrong size ordered are possible, but shipping will unfortunately be at your own expense. Please note we are unable to accept returns/exchanges that have been worn, laundered or damaged by the customer. Should the return be due to a defective garment, please message us straight away.

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Size Guide

TRACKIE SETS ALL COLORS

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BABY ROMPERS WITH FEET
 

 

Shipping: Flat rate shipping of R70. If you live in Cape Town, we have the option of collecting once per week on a Thursday morning - please email us should that be something you'd like to do. 

Payment Details: We accept payment from all banks within South Africa. Should we prefer to do an EFT, contact us via email.

Returns and Refunds: Within 10 days of receipt of your order, Contact us with your order number and details of the items you wish to return or exchange - returns for wrong size ordered are possible, but shipping will unfortunately be at your own expense. Please note we are unable to accept returns/exchanges that have been worn, laundered or damaged by the customer. Should the return be due to a defective garment, please message us straight away.

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